POLICY

SHIPPING POLICY

(Due to Covid and high volume orders, processing time will take 1-3 business days for your item(s) to process and ship for “Ready-Made Items”. This applies to items that are in stock, and not on pre-order. 

Custom items usually takes 7-14 days to process and ship. 

We ship USPS priority only which typically takes 3- 4 business days to arrive. We also offer expedited shipping however, please call or email us to inquiry about the next day shipping option as we are not always able to meet this request depending on our workload for the day

DISCLAIMER: USPS and TLL Brand are two separate entities, we do not work for USPS nor have a partnership with USPS, any shipping delays that may occur once package is picked up from our showroom, we are not responsible for. TLL Brand can not be held responsible for lost packages or delayed deliveries. For any and all shipping updates please contact USPS with the tracking number we provided you. If in any event a package is lost or stolen, please file a claim with USPS, TRACKING & INSURANCE INCLUDED ON ALL PACKAGES